Be Prepared Before You Call the Helpline
To get the most accurate diagnosis there are a few simple questions you should to be prepared to answer before you call
Plant Problems:
- What is the reason you need a diagnosis?
- If known, what is name of plant; if not known what type (tree, shrub, perennial)?
- Does the plant produce flowers or fruit?
- Where is the plant located? Is location sunny or shady, wet or dry?
- How long has plant been in its current location?
- What chemicals or fertilizers have been used? Is mulch used?
- Inspect entire plant for symptoms, problems can be more complex then they first appear
- When did symptoms first appear?
Insect Pests:
- Are pests just a nuisance or are they causing harm to people or property?
- Where is highest concentration of pests?
- When did pest first appear?
- Describe pest (size, wings, number of legs, color, etc.)
You might also check out our Gardening FAQs for an answer to your question
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